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The Jacoby Consulting Group Blog

Welcome to the Jacoby Consulting Group blog.
You will immediately notice that this blog covers a wide range of themes - in fact, whatever takes my fancy or whatever I feel strongly about that is current or topical. Although themes may relate to business, corporate or organisational issues (i.e. the core talents of JCG), they also cover issues on which JCG also feels warranted to comment, such as social issues, my books, other peoples' books and so on. You need to know that comments are moderated - not to stifle disagreement - but rather to eliminate obnoxious or incendiary comments. If a reader wishes to pursue any specific theme in more detail, specifically in relation to corporate, business or organisational issues, or in relation to my books, then the reader is invited to send an off-line email with a request. A prompt response is promised. I hope you enjoy this blog - sometimes informed, sometimes amused and sometimes empassioned. Welcome and enjoy.
JJJ

28 February 2014


Unions and Governance

When we contemplate the involvement of unions or labour in general in governance, not all things are totally one view or the other. It depends on the context.

When an organisation is planning (from the top) radical change, then it makes sense to seriously engage with people within (and outside of) the organisation to ensure that what is desired is achievable. That involves engagement and/or participation with people who know about the practicalities and operational aspects of the issue being considered and with those who may be impacted by it.

There is little doubt that engagement with the organisation's 'rank and file' can make life easier in the long run, even if in the short run there will be complications and tensions.

Sometimes it makes pragmatic sense to have unions participate in an initiative and sometimes it doesn't. If you don't involve them, then a change initiative becomes more dependent on effective communications and feedback and more susceptible to resistance, work disturbance and even sabotage. If you already have a toxic relationship between management and labour, then that will probably endure. If you do involve them, then a change initiative becomes more inclusive and traditional change management processes flow more reliably. Yet ultimately, it's horses for courses.

Where an organisation has successfully engaged with labour in the past and bona fides has been demonstrated by both parties, then it will be easier to engage again for mutually beneficial outcomes. Where an organisation and union or labour have had problematic experiences in the past then re-engagement and trust will be more difficult to establish.

All of these issues impact governance - not so much its process (since governance is a process or set of processes) but rather what the organisation through robust governance is meant to deliver.

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