CEO assessment
- Strategy and Vision – How well does the CEO convey the bank’s vision and develop a clear guide for current and future courses of action?
- Leadership – How well does the CEO motivate and energize employees to implement the business strategy and achieve the bank’s vision?
- Innovation/Technology – Does the CEO have a vision for the development of new/better products and services? Is there an IT strategy in place to improve the customer experience and assist in operational and risk management?
- Operating Metrics – Is the bank meeting its current financial objectives? Has progress been made in achieving mid- and long-term financial performance objectives?
- Risk Management – Is the bank adequately managing its risk and receiving satisfactory regulatory reviews?
- People Management – To what extent does the CEO take steps to improve and expand the capabilities of senior managers? Does the CEO’s management style convey a high level of ethics and respect for employees?
- External Relationships – How well does the CEO interact with shareholders, the Board, customers, regulators, media and other stakeholders?
If you believe the article that this is the way that CEOs are assessed, then any CEO reading the article would focus on those few characteristics. Yet his/her board-directed brief is to achieve specific outcomes, and the generic criteria in the article are of lesser importance (not unimportant, but at a certain time, less important.)
It's not that these criteria a wrong; it's that they may, in context, distract from the task at hand.
If we are honest, the criteria specified here are rarely if ever met perfectly by anyone. Where a CEO is lacking (or doesn't have the time) in a particular area, then others are usually used to fill that role/task. That doesn't necessarily mean the CEO falls short, but rather that the CEO might be focussing on 'more important' things at that time (e.g. like survival!)
Ref: http://boardprospects.hivefire.com/articles/612090/ceo-evaluations-providing-feedback-that-makes-a-di/
Labels: CEO, performance
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