Myth 23: Business is about 'Maximisation'
No organisation that I have ever encountered has been focussed on only one objective. Most corporate objectives have the following dimension:
1. A benefit dimension: dividend, capital gain, shareholder discount, etc.
2. A value dimension: share price, market capita
3. A growth dimension: sales growth, profit growth, market penetration, market share, all within certain timeframes.
4. A risk dimension: how much risk the organisation is prepared to endure to satisfy its objectives, with risk often considered to be debt, gearing, diversification, etc.
Management frequently speaks in terms of maximisation: sales, profit, dividend, ROI, etc. yet all these have implications and contexts.
If I wish to maximise profit, I will restrain expenditure thus possibly constraining growth. If I maximise sales, I may compromise profit. If I maximise dividend, then I may compromise future growth.
This is not rocket science, yet management frequently thinks in simplistic maximisation-terms and fails to recognise the real trade-offs involved in management. That’s why good management is difficult because its about getting the best outcome in a dynamic and multivariable environment.
The common faults of management fall into these categories:
1. Chasing maximisation at the expense of optimisation.
2. Not understanding the trade-offs involved in every decision.
3. Ignoring the dynamic and imprecise: just because and influence is difficult to measure doesn’t mean it doesn’t exist .
4. Failure to analyse the trade-offs.
5. Focusing on management-determined objectives instead of shareholder-based objectives. It is easier to manage if you have clear metrics against which to assess options. Since management-made objectives are coloured by subjectivity, shareholder objectives are more robust.
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